Like a tapestry woven with many different threads, care by Douglas County VNA and Hospice Care is blending of skills of many different professions. Within Hospice care, physicians, nurses, pharmacists, social workers, clergy, and volunteers actively assist each patient and family in resolving the myriad of difficulties surrounding irreversible illness. It is the "team" approach - comprehensive, coordinated care without gaps or overlaps - that truly distinguishes Hospice within the health care system.
Weekly interdisciplinary team conferences resolve problems and plan care for the patient and family. In this way, team members learn from each other and reinforce each other’s strengths. Team members also assess and refer patients to other disciplines as the need arises. Because irreversible illness has many ramifications, team care also includes the family.
The primary nurse or social worker initially assesses the patient and identifies problems and needs to be addressed. A custom-designed care plan is developed and presented to the rest of the interdisciplinary team.
Spiritual Care
Spiritual caregivers provide spiritual support, upon request, with respect for individual values and beliefs. They work closely with community clergy whenever possible to assess the patient's and family's religious history and the ability to be supportive at this time. Social Work
Social Work is an integral part of the team approach. Hospice social workers help patients and families bridge communication breakdowns and deal with the reality of irreversible illness. Social workers also help arrange community and financial supports. The bereavement program, which offers support to the grieving family for up to one year, is coordinated by the agency Social Workers. Bereavement, a non-judgmental supportive set of practices, reminds families that there is no right or wrong way to grieve. Individual responses to loss are as unique as fingerprints. Multiple reactions to the multiple challenges faced by families after the death of a loved one require the most intensive training in education of the volunteers participating in these plans.
Dietician
The dietician works closely with other members of the team to provide advice and nutrition consultation to families caring for their loved one at home.
Volunteers
Volunteers have a nobility of character and a gentleness of soul which when combined with learning all of the nuances of Hospice care through an extensive orientation program, make them a very important part of the Hospice team. Many staff have said they could not perform as they do without the volunteers, and many patients and families have expressed their gratitude for the extreme kindness that brings so much comfort to those in need. Volunteers participate in both direct patient care and support functions at Hospice. Lay and professional volunteers provide a variety of services as part of the interdisciplinary team. They are "someone like me" to the patient and family - a listening ear, a friendly visitor, a fresh perspective - in a difficult time.